Terms & Conditions

Please read these terms carefully before using our services

Effective Date: Jan 01, 2025 | Last Updated: Aug 23, 2025

1. Introduction

These Terms govern the use of HotelAnalytics, a SaaS product by ProwenTech. By accessing or subscribing, you agree to these Terms.

2. Services

HotelAnalytics provides hotel pricing, competitive intelligence, and analytics dashboards. Features may evolve over time.

3. Account Registration

  • Users must provide accurate details.
  • Accounts are non-transferable.
  • You are responsible for maintaining login confidentiality.

4. Payments

  • All payments are processed via Razorpay.
  • Subscriptions auto-renew unless canceled.
  • ProwenTech reserves the right to suspend accounts for failed payments.

5. Intellectual Property

All product content, software, and designs belong to ProwenTech. You may not copy, reverse-engineer, or resell without authorization.

6. User Responsibilities

  • You agree not to misuse the platform.
  • Unauthorized scraping, reselling, or security breaches are prohibited.

7. Limitation of Liability

We are not liable for indirect damages, service interruptions, or third-party failures (including Razorpay, internet providers).

8. Termination

We may suspend or terminate accounts that violate these Terms.

9. Governing Law

These Terms are governed by Indian law.

10. Contact

For assistance with accessing your purchased leads or credit-related queries, reach out to:

Email: support@prowentech.com

Phone: +91-9087804440

Website: www.prowentech.com

Address:

Prowen Technologies India Private Limited,

14/3, LGB Nagar,

Saravanampatti Post,

Coimbatore,

Tamil Nadu 641035